FAQ

How long will it take to receive my order? 

Orders will be delivered the next day after an order is placed. 

What is the delivery charge?

We offer free delivery to Hong Kong Island for orders of $800 or more except Chai Wan, Shek O, Stanley and Repulse Bay for which a $100 delivery fee would be charged. We can deliver to Kowloon for a delivery fee of $100, and $150 for New Territories and the Islands.

What is our return and refund policy?

We always strive to ensure the quality of our products before we deliver to you. But due to the sensitive nature of food, wine and spirits, once an order is delivered, we can not accept any returns or exchanges. All sales are final. Thank you for your understanding. 

What kind of payment methods do we accept?

We accept Visa, Master, Paypal and Bank Deposits. (please note that for a bank deposit, payment must be received in our bank account before we can dispatch goods.)

Which days do we open?

We are open everyday 7 days a week including public holidays.